BitzaHugs Support
Questions, bugs, feedback, or app help — we’re here to make BitzaHugs feel easier, calmer, and more supportive for your family.
BitzaHugs was created to support caregivers and families with routines, mood check-ins, calming tools, transition support, and gentle encouragement.
Contact Support
Need help with BitzaHugs, want to report a problem, or have a question? Send us an email and we’ll do our best to help.
Email SupportPlease include a short description of the issue, the device you are using, and any steps that may help us understand what happened.
What We Can Help With
App Questions
Help understanding how BitzaHugs works or where to find a feature.
Profiles & Routines
Questions about child profiles, daily routines, or saved support tools.
Calming Tools
Support with breathing, grounding, calming sounds, or mood check-ins.
Feedback & Bugs
Report a bug, share an idea, or tell us what would make BitzaHugs better.
Important Safety Note
BitzaHugs is not an emergency service, crisis service, medical provider, therapy service, or replacement for professional care.
If you or someone else may be in immediate danger, please call emergency services right away. In the United States, call 911 for emergencies.
If you are experiencing a mental health crisis in the United States, you can call or text 988 to reach the Suicide & Crisis Lifeline.
Caregiver Support
BitzaHugs is designed to offer calming tools, encouragement, organization, and support for caregivers. The app can help you pause, breathe, organize routines, and reflect, but it does not provide medical, behavioral, therapeutic, or legal advice.
Privacy
You can read our Privacy Policy here:
Privacy Policy
Website
Visit BitzaHugs:
https://bitzahugs.com